Job Description
Summary The NetSuite Administrator is responsible for the day-to-day administration, configuration, security, and optimization of Hamrick's NetSuite environment. This role serves as the internal subject-matter expert and primary escalation point for all NetSuite-related requests, supporting a multi-module implementation that includes NetSuite ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance. The Administrator will work closely with functional stakeholders, technical team members, and executive leadership to ensure system integrity, data security, and continuous improvement of business processes.
*This position requires being on-site five days per week. Occasional travel to store locations or vendor/partner sites may be required.*
Responsibilities - Administer and maintain all NetSuite environments (Production, Sandbox, Development), including configuration, customization, and ongoing tuning.
- Create, manage, and maintain NetSuite Centers - custom centers, roles, and dashboards - aligned to departmental functions and user needs.
- Design, build, and manage both standard and custom roles and permission sets, ensuring least-privilege access principles are applied consistently.
- Conduct regular audits of roles, permissions, workflows, SuiteScripts, and saved searches to ensure accuracy, security, and compliance with company confidentiality policies.
- Maintain thorough documentation of system configurations, customizations, and change history.
- Own and enforce NetSuite access control policies, ensuring sensitive financial, operational, and personnel data is protected in accordance with company confidentiality standards.
- Lead periodic access reviews and role recertification processes; remediate findings promptly.
- Collaborate with HR, Finance, and Operations leadership to define and maintain appropriate access levels by role and department.
- Monitor system activity logs and audit trails for anomalous access or configuration changes.
- Serve as the escalation contact for technical and super users requesting the development of workflows, SuiteScripts (SuiteFlow, SuiteScript 1.0/2.x), and advanced saved searches.
- Design, build, and test workflows and scripts that automate business processes and reduce manual effort across ERP, Finance, Merchandising, and SuiteCommerce modules.
- Review and quality-control customizations developed by internal or external resources prior to deployment.
- Maintain a library of reusable scripts, templates, and workflow components for long-term scalability.
- Support the ongoing NetSuite implementation, working alongside implementation partners, internal project managers, and functional teams across ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance modules.
- Assist with data migration, integration configuration, User Acceptance Testing (UAT), and go-live cutover activities.
- Translate business requirements into technical specifications and system configurations.
- Serve as a liaison between end users and the implementation partner during active project phases.
- Manage and maintain integrations between NetSuite and third-party systems, including middleware platforms, APIs, and SuiteIntegrator/REST-based connectors.
- Provide integration support and troubleshooting for WMS connectivity; direct experience with Infios (formerly Körber) WMS integration is highly preferred.
- Support integration touchpoints with Oracle Retail platforms, including Customer Engagement (CE) and xStore POS, where applicable.
- Assist with Oracle APEX and Oracle RDS environments integrated into the NetSuite ecosystem, including data flow monitoring and issue resolution.
- Provide Tier 2/3 technical support for NetSuite users across all modules, escalating to Oracle/NetSuite support as needed.
- Develop and maintain end-user training materials, system guides, and knowledge base documentation.
- Facilitate onboarding and access provisioning for new users; manage offboarding and access deprovisioning.
- Champion best practices and system adoption across the organization.
Qualifications - ***Preferred/ A Plus***
- Experience integrating NetSuite with a Warehouse Management System (WMS); direct experience with Infios (formerly Körber) WMS is a significant advantage.
- Knowledge of Oracle Retail, specifically Customer Engagement (CE) and xStore POS, including integration experience with NetSuite.
- Experience with Oracle APEX application development or Oracle RDS, with integration touchpoints to NetSuite.
- Familiarity with SuiteCommerce or SuiteCommerce Advanced configuration and administration.
- NetSuite Administrator or SuiteFoundation certification.
- Experience with RESTlets, REST APIs, or middleware platforms (e.g., Dell Boomi, Celigo, MuleSoft) for NetSuite integration.
- Prior experience in retail, distribution, or multi-location apparel environments.
Required Experience - 3-7 years of hands-on NetSuite administration experience in a mid-size to enterprise environment.
- Demonstrated expertise in creating NetSuite Centers and configuring role-based dashboards.
- Fluency in building and managing standard and custom roles, permissions, and access controls.
- Experience auditing roles, permissions, workflows, SuiteScripts, and saved searches.
- Proficiency with SuiteFlow (workflow builder), SuiteScript 2.x, and saved search development.
- Strong working knowledge of NetSuite ERP modules including General Ledger, AP/AR, Inventory, and Order Management.
- Experience supporting or participating in a NetSuite implementation.
- Excellent verbal and written communication skills; ability to translate technical concepts for non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple priorities concurrently.
Perks - Competitive wages
- Flexible schedules
- Closed on Sundays
- Unique team culture
- 'Promote from within' philosophy
- Comprehensive benefit package
- Employee discount
Job Tags
Flexible hours